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Last Updated: August 5, 2026
At Rythu Bazaar, we stand behind the quality of our products. This Returns & Refunds Policy outlines the terms and conditions for returning products and receiving refunds. Please read this policy carefully before making a purchase.
Due to the perishable nature of food products, we have specific return policies designed to ensure product quality and safety while protecting both our customers and our business.
Customer First: We aim to resolve all return and refund requests fairly and promptly. If you have any concerns, please contact us immediately.
We accept returns for the following reasons:
Due to food safety regulations and hygiene concerns, we cannot accept returns for:
Return Window: You must contact us within 7 days of receiving your order to initiate a return. For damaged or defective items, please contact us within 48 hours of delivery.
Once we approve your return request, you must ship the items back within 5 business days unless we arrange for pickup.
Important: Please inspect your order immediately upon delivery. Report any issues within 48 hours for fastest resolution.
Follow these steps to request a return:
Contact our customer support team via email at info@rythubazaar.in or call us at +91 79939 24848. You can also use our contact form.
Provide the following information:
Our team will review your request and respond within 24-48 hours. If approved, we'll provide:
Package the items securely in their original packaging (if available) and ship them to the address provided. Include the return authorization number in the package. For damaged items, we may arrange pickup at no cost to you.
Once we receive and inspect the returned items, we'll process your refund within 5-7 business days. You'll receive an email confirmation when the refund is processed.
Free Returns: We cover return shipping costs for:
Customer-Paid Returns: For returns due to change of mind or other reasons not caused by us, return shipping costs will be borne by the customer unless otherwise stated.
We recommend using a trackable shipping method for returns. We are not responsible for items lost during return shipping. Keep your shipping receipt until your refund is processed.
Refunds will be issued for:
Refunds are processed within 5-7 business days after we receive and inspect the returned items. The refund will be credited to your original payment method:
Please note that your bank or payment provider may take additional time to process the refund and make it available in your account.
The refund amount will include:
Non-Refundable: Original shipping charges are non-refundable for returns due to change of mind, unless the entire order is returned unopened.
We currently do not offer direct exchanges. If you wish to exchange a product:
For faster service, you may place a new order immediately, and we'll process your return refund separately.
You may cancel your order within 2 hours of placing it, provided it hasn't been processed for shipping. To cancel:
We reserve the right to cancel orders due to:
If we cancel your order, you'll receive a full refund within 5-7 business days.
If you receive damaged or defective products:
We'll arrange for replacement or full refund, including return shipping costs. In some cases, we may not require you to return the damaged item.
If you receive items different from what you ordered:
If you haven't received your refund after the expected timeframe:
For returns, refunds, or any questions about this policy, please contact us:
Email: info@rythubazaar.in
Phone: +91 79939 24848
Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM
Address: Vijayawada, Andhra Pradesh, India
We reserve the right to update this Returns & Refunds Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
